Shipping Policy

Last Updated: July 31, 2026

Thank you for shopping with us. Please review our shipping policy before placing your order.

Order Processing

All orders are processed in the order they are received. Once your order has been placed, you will receive an order confirmation email. When your order ships, you will receive a shipping confirmation email with tracking information.

Please note that processing times do not include shipping transit times.

In-Stock (Pre-Made) Items

Pre-made, in-stock items are typically processed and shipped within up to 10 business days after your order is placed.

While many orders ship sooner, please allow the full processing time before contacting us regarding your shipment.

Pre-Order Items

Products listed as Pre-Order are produced after the order period closes or in limited production runs.

Please allow approximately 3-12weeks for pre-order items to be processed and shipped. Production timelines may vary depending on manufacturing, quality control, and shipping logistics.

By purchasing a pre-order item, you acknowledge and agree to these estimated processing times.

Orders Containing Both Pre-Made and Pre-Order Items

If your order contains both pre-made and pre-order products, your order may be held and shipped together once all items are ready.

If you would like your pre-made items shipped sooner, we recommend placing separate orders.

Shipping Delays

While we strive to meet all estimated processing times, delays may occur due to high order volume, manufacturing, carrier delays, holidays, weather, or other circumstances beyond our control.

We appreciate your patience and understanding if delays occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Stolen Packages

Once an order has been shipped and marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue with delivery, please contact the shipping carrier directly. We will do our best to assist when possible.

Questions

If you have any questions regarding your order or shipping times, please contact us through our website or by email. Be sure to include your order number so we can assist you as quickly as possible.